ISO 39002-2020 PDF

Full title and description

ISO 39002:2020 — Road traffic safety — Good practices for implementing commuting safety management. This guidance standard provides organizations with practical, non‑certifiable recommendations and good practices to identify, assess and manage commuting‑related road safety risks for employees, students and other commuters with the aim of reducing fatalities, serious injuries and associated losses.

Abstract

ISO 39002:2020 gives guidance on implementing commuting safety management by describing good practices that organisations can adopt to protect commuters (including vulnerable road users). It promotes a proactive, systematic PDCA (Plan–Do–Check–Act) approach to set objectives, deploy measures (policy, risk assessment, controls, training, monitoring), investigate commuting incidents and continually improve commuting safety performance. The guidance is applicable across sectors (employers, fleet operators, schools, public bodies) and complements RTS management requirements such as ISO 39001.

General information

• Status: Published (international guidance standard).
• Publication date: April 2020 (first edition, 2020-04 / published April 2020).
• Publisher: International Organization for Standardization (ISO).
• ICS / categories: 03.220.20 (Road transport / road traffic safety).
• Edition / version: Edition 1 (2020).
• Number of pages: 28 pages.

Scope

ISO 39002:2020 provides guidelines for good practices that organisations can adopt to implement commuting safety management. It is intended to help organisations protect commuters (including vulnerable road users) by identifying commuting journeys and associated risks, establishing policy and objectives, implementing controls (organisational, vehicle and route measures), training and awareness, and monitoring and reviewing performance. The standard is guidance (not a certifiable requirements standard) and is intended to be flexible so organisations of different sizes and sectors can adopt appropriate measures.

Key topics and requirements

• Leadership and commitment: integrating commuting safety into organisational policy and top‑management responsibilities.
• Commuting risk assessment: identifying journeys, exposure, vulnerable users and risk factors (human, vehicle, road/environment, organisational).
• Good‑practice controls: route planning, safer pick‑up/drop‑off locations, safe parking, vehicle suitability and maintenance, speed and behavioural interventions.
• Driver and commuter competency, health and fitness measures, and behaviour‑focused initiatives (training, communications, fatigue and substance controls).
• Monitoring, measurement and incident reporting: indicators, audits, crash/near‑miss investigation and corrective actions.
• Stakeholder engagement: working with local authorities, road operators, schools, public transport and community groups.
• Use of PDCA for continual improvement and adapting measures to organisation size/resources (basic good practices and optional additional initiatives).

Typical use and users

Employers and human‑resources/occupational safety managers; fleet operators and transport companies; school administrators and education authorities; consultants and road safety practitioners; local government and public‑sector bodies responsible for employee commuting and community mobility programs. The guidance is used to design or strengthen commuting safety measures, to complement RTS management systems (e.g., ISO 39001), and to inform internal audits, procurement and supplier policies.

Related standards

ISO 39002 is part of the ISO 39000 family addressing road traffic safety management. Closely related documents include ISO 39001 (Road traffic safety (RTS) management systems — requirements with guidance for use), ISO 39003 and other ISO/TC 241 work items (guidance on ethics for autonomous vehicles and guidance for digital platform providers such as ISO 39004 under development). These documents are complementary: ISO 39001 provides requirements for a formal RTS management system, while ISO 39002 offers targeted good practices for commuting.

Keywords

commuting safety, road traffic safety (RTS), commuting safety management, vulnerable road users, PDCA, employer road safety, fleet safety, incident investigation, risk assessment, ISO 39000 series.

FAQ

Q: What is this standard?

A: ISO 39002:2020 is a guidance (non‑certifiable) standard titled "Road traffic safety — Good practices for implementing commuting safety management" that recommends good practices organisations can adopt to reduce commuting‑related crashes, fatalities and serious injuries.

Q: What does it cover?

A: It covers practical measures and a PDCA approach for establishing commuting safety policy, assessing commuting risks, implementing controls (organisational, vehicle, route and behavioural), training and awareness, monitoring and incident investigation, and continual improvement. It focuses on protecting commuters including vulnerable road users.

Q: Who typically uses it?

A: Employers, fleet and transport operators, schools, consultants, occupational safety teams and public bodies use ISO 39002 to design or enhance commuting safety programmes and to complement RTS management systems like ISO 39001.

Q: Is it current or superseded?

A: ISO 39002:2020 is published (first edition 2020). It is a current guidance document; ISO periodically reviews standards and the ISO catalogue indicates published lifecycle status. Organisations should check with ISO or their national standards body for any updates or related new work items.

Q: Is it part of a series?

A: Yes — ISO 39002 belongs to the ISO 39000 family of road traffic safety management guidance and is linked to ISO 39001 (management system requirements). Other related ISO/TC 241 projects (e.g., guidance for autonomous vehicles and digital platform providers) form the broader series of RTS guidance.

Q: What are the key keywords?

A: Commuting safety, road traffic safety, vulnerable road users, commuting management, PDCA, employer road safety, fleet safety, risk assessment, incident investigation.