Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Description in Russian:
Менеджмент качества. Удовлетворенность потребителей. Руководящие указания по мониторингу и измерению

Document status:

Replaced by GOST R ISO 10004-2020

Format:

Electronic (PDF)

Page count:

Delivery time (for English version):

3 business days

Delivery time (for Russian version):

1 business day

SKU:

GOST36244